Here's the rundown though, of who you'll want to call for finding a lost item from Charlotte Douglas International Airport. Air cargo and small package services: 614-338-6740. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Please report any damaged baggage immediately so that we can attend to the matter as quickly as possible. This site does not include all credit card companies or all available credit card offers that are on the market. Copyright 2020 Corporate Flight Management d.b.a Contour Airlines. click here to leave your comment. The exchange rate is subject to fluctuations and is set by the International Monetary Fund. This interactive . So, if you left your item there, call 704-359-4316. What can I do if my baggage has not been found within five days of reporting the delay? * Hours are subject to change without notice. All designated smoking areas have been improved with enhanced air circulation. Phone Number. At that time, you will be given a claim number. We have Answers. If you have to wait for the shuttle please wait inside the terminal or outside the terminal if you please and weather permits. It may be helpful to use this technology to locate your baggage, if available. Since then Amar has endeavored to turn his gap year into a "gap life" and has spent the last 13 years traveling the 7 continents. We have a layover of several hours at the airport. This site is protected by reCAPTCHA and the Google You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. Southwest Airlines operates out of Charlotte Douglas International Airport and flights usually depart and arrive from Concourse A. American Airlines, Delta Air Lines, and United offer curbside check-in at Charlotte Douglas International Airport. FRALH12345) by email. Any additional time will be charged at a reduced rate of $28 per hour. You can find all the information about statutory regulations and time limits with regard to liability and insurance for baggage that is delayed, lost or damaged by the airline here. Terms of Service apply. If you can't find what you're looking for, you can use the text search function or one of our various contact options. Assistance request for disabled passengers when parking: 704-359-4038. Weve listed hotels below that are 1.6 to 4 miles from the airport, ordered by distance. We have Answers. Airlines are not liable for normal wear and tear, such as scratches and dents, or for damage to cases that have been overfilled or to breakable objects that have not been properly packed. An official website of the United States government. You may also call 704-359-5555 for the latest parking information. . If your item was lost in a "common" area like a restroom, gate area or baggage claim, it's probably with the airport's lost and found. Let's face itit's pretty easy to lay down your phone or laptop and then be distracted by something and leave it, or to leave your laptop, cell phone, watch, or even shoes in the TSA checkpoint. On domestic flights, airlines liability for lost or damaged assistive devices is the original purchase price of the assistive device. We really appreciate it! Seating with charging stations can be found at gates A21 to A29 and throughout Concourse B. To reach Concourse A, take a left out of Concourse B, or for the other concourses, take a right out of Concourse B. Concourse C has 14 gates numbered C2 to C11, C13 to C15, and C19 and is located in the southeast area of the airport. Charlotte Douglas is a fully connected airport with all concourses accessible from the main terminal, as well as each other. Level 3 is the mezzanine level with a USO lounge, chapel, and nursing room. Security at Charlotte Douglas CLT Airport The TSA toll-free number is 1-866-289-9673; email: TSA-ContactCenter@dhs.gov. Free Wi-Fi is available at CLT for passengers to use in all public areas. Track Flights, Search Fares, Locate Airlines. JetBlue Airlines: 704-264-0728 or e-mail cltlostandfound@jetblue.com, United Airlines: 704-359-8765 or 800-221-6903 or e-mail web-baggage@united.com, U.S. Airways: 704-359-8765 or 800-428-4322. 1,500. Daily: 4:15 a.m. - 10:30 p.m. Safe travels! For most INTERNATIONAL flights, a treaty called the Montreal Convention applies to the carriage of baggage. All Rights Reserved. We have Conditional Approval for Global Entry, but have been unable to secure an Interview locally. Assistive devices used by passengers with disabilities that are lost or damaged during DOMESTIC air travel are not subject to the rules limiting liability for lost or damaged baggage. Click here to see a list of advertisers that we work with. If you have not yet reported your delayed baggage online, please report it via the following link. Once you have your bags in baggage claim please give us a call at our dispatch number, 828-312-0488. Day passes can be purchased for the American Airlines lounges and hourly passes for Minute Suites. Learn aboutTSA recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection is required. If an airline damages but doesnt destroy a $20,000 assistive device, then the airline is liable for the damage up to the cost of original purchase price. In addition, as an Amazon Associate we earn from qualifying purchases. Airport status is only available for US airports. You should not have to re-check your bags when you arrive to CLT from Connecticut, but you will need to on the way back since youre flying in from outside the country. list. And if you left something on a plane, at a ticket counter, or at a gate, it may be at the specific airline's lost and found. Airlines Operating from CLT This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). 704-359-4027) is located on the Baggage Level and provides general airport information, tourism information of Charlotte and the Mid-Carolinas Region, and paging services. The Montreal Conventions international baggage liability limit is reviewed for inflationary adjustment every five yearsby the International Civil Aviation Organization (ICAO). Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airlines control during transportation (subject to maximum limits on liabilities). Main Terminal If your claim is denied or has not been resolved within six months of the date it was properly presented to TSA, you may file suit in an appropriate U.S. District Court. Daily parking is reasonably priced at CLT, but if youre looking for the cheapest option available, or to combine your parking with a hotel stay, then be sure to check availability at hotels and off-site parking lots. Airline Baggage Services Air Canada +1-888-689-2247 Visit their website American Airlines Visit their website Contour Airlines +1-888-332-6686 Visit their website Delta Air Lines +1-800-221-1212 If your claim is approved, you will receive a letter and form to complete regarding settlement agreement and/or payment methods. Have a Question? How to enable JavaScript. Airport status is only available for US airports. For prior safety, always take picture of the ticket on your phone. Airport: Charlotte Douglas International - CLT: United States: Jan 30,2023: February 6, 2023 03:58 PM: . For INTERNATIONAL travel (including the domestic segment of an international itinerary), airlines are responsible for these items if they have accepted them for transportation. Damaged Baggage. They have a pre-approval process Ill be completing beforehand. If you are unable to get the information you require using the link provided or cannot amend your details, you will find a contact telephone number on the written confirmation receipt of your delayed baggage report. Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost. This is the best place to start. Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs. To accompany a passenger into the terminal or to meet them on arrival, visitors can park for up to 15 minutesfree in the hourly parking deck. Sun., Mon., Thur., Fri.: 5:15 a.m. to 10:30 p.m. 4240 Scott Futrell Dr., Charlotte, NC 28214, 2700 Little Rock Rd., Charlotte, NC 28214, 2731 Little Rock Rd., Charlotte, NC 28214, 2400 Cascade Pointe Blvd., Charlotte, NC 28208, 2707 Little Rock Rd., Charlotte, NC 28214, 3425 Mulberry Church Rd., Charlotte, NC 28208, 2625 Little Rock Rd., Charlotte, NC 28214, 3315 Scott Futrell Dr., Charlotte, NC 28208, 4238 Business Center Dr., Charlotte, NC 28214, 2541 Little Rock Rd., Charlotte, NC 28214, 3055 Scott Futrell Dr., Charlotte, NC 28208, 2800 Coliseum Centre Dr., Charlotte, NC 28217, 4119 S. Stream Blvd., Charlotte, NC 28217, 108 Airport Commons Dr., Charlotte, NC 28208, 212 W. Woodlawn Rd. Prayer: CLT has an airport chapel located on the mezzanine level in the main terminal. Charlotte Douglas International Airport consists of 1 main terminal and 6 concourses. After this, you will receive a written confirmation with a reference number (PIR number, e.g. Track Flights, Search Fares, Locate Airlines. www.cityofcapegirardeau.org/departments/airport, Join our e-mail Youre able to use any TSA PreCheck lanes at any U.S. airport once your application has been approved and you have received your Known Traveler Number. Delayed baggage must be reported as soon as possible, preferably prior to leaving the airport. The airport had announced at 3:40 p.m. via Twitter "local law enforcement is responding to a possible security item in baggage claim. Keep left at the fork to continue on exit Goode Freeway following signs for I-485 Inner N./Huntersville and merge onto I-485. Airlines are free to pay more than the limit, but are not required to do so. If in doubt, please contact each agency individually. It houses baggage claim A1-A3, B, C, D & E. there is an Info desk, ATM & Baggage Service between B C. Baggage cart rentals are provided by Smarte Carte. Airline Reservation Hotline Airlines Airline Ticket Agencies Travel Agencies More Info 2 YEARS WITH (800) 573-2452 Serving the Charlotte Area OPEN 24 Hours Walkways from the Level 2 elevator lobbies provide access to and from the terminal. Just outside of the concourse is a large American Airlines Admirals Club that is situated in the D and E gate connector, and the closest security checkpoint is checkpoint C. There are several shops and restaurants in Concourse C and flights are operated exclusively by American Airlines. Ans: Contact American Airlines via phone or at their lost baggage counter. We may be compensated when you click on links from one or more of our advertising partners. If your checked baggage cannot be found, there is helpful information for you here. Terms apply to offers below. For all comments about this website, please click here to contact us. For more information on our advertisers, see here. Passengers have an obligation to minimise damages; this means that expenses must be kept as low as possible in the event of temporary loss of baggage. Thank you! Safe travels! This is the most that airlines must pay a passenger for a lost, damaged, or delayed bag. United Airlines Airlines Airline Ticket Agencies Website (877) 230-4796 9000 Aviation Blvd NW Concord, NC 28027 4. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Air Canada, American Airlines, Contour, Delta Air Lines, Frontier Airlines, JetBlue, Lufthansa, Southwest, Spirit, Swiftair, United Airlines, Viva Aerobus, and Volaris operate out of Charlotte Douglas International Airport. #C, Charlotte, NC 28217, On an airplane or within the boarding area: contact the, In a restaurant or inside the food court: contact HMSHost at, In a shop: contact the Paradies Shops at 704-359-1890. Charlotte Douglas International Airport (CLT) served over 43 million passengers in 2021, and is the sixth busiest airport for passenger traffic in the U.S. Its the second-largest hub for American Airlines after Dallas/Fort Worth (DFW), with the airline operating around 90% of flights in and out of CLT. Security Checkpoint TSA Lost and Found, 704-916-2200 Restaurants and Food Court HMSHost, 704-359-4997 Retail Stores The Paradies Shops, 704-359-1890 All other areas CLT Airport Lost and Found, 704-359-8765, or e-mail: Please contact your individual airline to learn their policies on traveling with pets. Priority Pass members are entitled to use their pass for 1 hour at Minute Suites. For all general enquiries, complaints and issues related to lost property and left luggage, please use the following airport contact details. Level 2 is check-in and ticketing with 5 security checkpoints leading through to the departure concourses. Airlines are required to compensate passengers for reasonable, verifiable, and actual incidental expenses that they may incur while their bags are delayed - subject to the maximum liability limits. I am traveling from Barbados to Toronto Canada through Charlotte. Safe travels! The concourses are all past security and within walking distance of each other, so there is no need to take a train or shuttle bus to get to your gate. Any passengers arriving on international flights will be required to clear customs at CLT, excluding any countries with pre-approval.